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FAQ Kenya

Do you have a question about a 4×4 Rooftop tent adventure in Kenya?

Please check out the information below. We’ve gathered the most frequently asked questions and provided thorough answers. If you can’t find what you’re looking for, don’t hesitate to contact us.

Kenya 4×4 driving & vehicle questions

We advise you to never drive alone off the beaten track. There are clearly marked roads that will take you to your destination. Please follow those and don't take any interesting side tracks as these roads might be not suitable for cars but could be meant for sheep herds and cows.
You don’t need to know anything about 4x4 off-road driving before going on a 4x4 adventure. You will get an instruction before taking off. There are also practicalities like deflating your tires. We provide all of this information, but you will have a much smoother trip if you either know about this already or look into it beforehand.
We require you to present an International Driving Permit (IDP).
We expect the kilometers driven to be of a similar as to the route that you have chosen to drive. You can choose from our two especially designed routes to explore Kenya.
All rental cars are provided with an insurance cover within the geographical area of Kenya. In case of any accident or damage an Excess Payment of USD 400 is applicable.  For more information, have a look at our Terms and Conditions: https://idrive4x4.com/travel-to-kenya/terms-conditions-kenya/
It would be helpful to engage 4 WD (H4 - can shift in low speed) while climbing the mountains roads, or on uneven muddy roads.

Kenya equipment & camping questions

We have designed 2 routes in Kenya that you can choose from. On these routes we have located the best campsites, especially chosen for your safety. We will continue to add new and exciting places to this route such as restaurants and hikes. For more information, ook at our Kenya Routes page: https://idrive4x4.com/travel-to-kenya/kenya-4x4-rooftent-routes/
It will work well in places where humans live, but reception is not always good in remote areas (mountains and remote areas between towns).
We have an electrical coolbox for you installed in the car, so ice blocks are not needed.
In our kitchen set we always provide a gas lighter to light the gas stove which you use to ignite a fire. Firewood can be bought at most supermarkets in Kenya.
Our cars include a large awning that can cover tables and chairs beside the car.
Rooftent COUPLE - Suitable for 2 adults Inside the tent: L x W 200 x 140. Height 70.5/112.5 cm Ground tent 2-4 persons Dimensions (L x W x H): 330 x 330 x 195 cm

Kenya payment questions

When you receive our invoice click on the payment link and easy and safe pay via our provider Stripe with your preferred payment method (creditcard, debet card, iDeal, bank transfers and many others)
The GGTO offers travelers the guarantee that they will be recompensed any monies paid out on trips and, as necessary, their return fares will be reimbursed, in the event that the concerned tour operator, affiliated to the GGTO, declares financial insolvency. This can mean before departure, but also during the trip. Moreover, the Guarantee Fund GGTO underwrites your return trip for the length of your stay if the tour operator, due to financial insolvency, can no longer take responsibility for this. Every package holiday dealer is legally required to provide a guarantee scheme such as this one (Civil Code 7 Article 7:512).
The price will not change much with regards to one more or less person, since the main costs are in the car and rooftop rental.
Service charge includes: - Installation of crossbars for the carriage of the rooftent - Installation of rooftent - Loading and cleaning of all camping equipment in the car - Cleaning cost of all camping equipment, rooftent and car - Delivery and Drop Off of the car & equipment in Karen neigbourhood or airport
An extra driver will not cost you anything extra per day.
No, unfortunately it is not possible to pay in Kenya. Only our Service Center is located there.

Kenya general questions

Car pick up can happen between 9:00-18:00 at the below pick up points. Airport transfers can happen outside of office hours. You can indicate this during checkout. Pick Up Point: iDrive4x4 Depot Karen Car Drop Off can happen between 9:00-18:00 at the designated drop off points. Airport transfers can happen outside of office hours. Drop off points iDrive4x4 Depot Karen Hotel in Mombassa (surcharge) We offer paid airport transfers for Kenya. You can add this extra service to your basket.
Read all about Kenya visa regulations on our 'Kenya Visa Information' page.
When you book your adventure with us, the car insurance will be included. For Kenya there is an excess of 400 dollars. This means that if anything happens to the car, you will have to pay 400 dollars first, then the insurance pays the rest. Check our terms and conditions for more information. For your own health and safety, we strongly advise you a travel and medical insurance. We work together with Safetywing, where you can book an insurance easily online. Read here in our blog why a travel insurance is something you really need to have for adventures like this.